Help & Knowledge Base
Frequently Asked Questions
Helpful answers to common patient questions regarding appointments, visiting hours, and care
Emergency & General
Our emergency department operates 24 hours a day, 7 days a week, 365 days a year with full trauma teams and diagnostics on standby.
Appointments & Visits
You can consult by visiting our outpatient clinic, calling our direct line at +251 116 000 111, or reaching us via the website contact form.
Billing & Insurance
Yes, we partner with major Ethiopian health insurers and international healthcare plans. Please present your insurance membership card at reception.